Privacy Policy

Last Updated: 22/02/2025

At KCA Installations, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

1. Who We Are

KCA Installations is a company registered in England and Wales under company number 14754086. Our registered office is located at:

5 Oldfield Terrace, Stannington, Sheffield, South Yorkshire, United Kingdom, S6 6EB

For any queries regarding this policy, you can contact us at:

๐Ÿ“ž Telephone: 07791 807 298
๐Ÿ“ง Email: Adam@kcainstallations.co.uk

2. What Information We Collect

We collect and store personal information when you interact with us via our website, email, telephone, or in person. This includes:

  • Personal details: Name, address, phone number, and email address
  • Project details: Information about your home, property specifications, and preferences related to our services
  • Communication data: Records of conversations, emails, and enquiries
  • Website usage data: Information collected via Google Analytics and Google Search Console, including IP address, browsing behaviour, and device type

We do not collect or store financial or payment details via our website.

3. How We Use Your Information

We use your personal information to:

  • Provide quotes, consultations, and services related to your enquiry
  • Communicate with you regarding projects, appointments, and updates
  • Improve our website performance through Google Analytics and Search Console
  • Respond to customer enquiries and support requests
  • Comply with legal and regulatory obligations

We never sell, rent, or share your personal data with third parties for marketing purposes.

4. How We Store and Protect Your Data

Your data is securely stored and only accessed by authorised personnel. We take appropriate measures to prevent unauthorised access, loss, or misuse of your information.

We retain your personal data only for as long as necessary to fulfil legal, contractual, and business obligations. After this period, it is securely deleted.

5. Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to any inaccurate information
  • Request deletion of your personal data (where legally applicable)
  • Object to processing of your data for certain purposes
  • Withdraw consent if we rely on consent for data processing

To exercise any of these rights, please contact us via Adam@kcainstallations.co.uk

6. Cookies & Website Tracking

Our website uses cookies and tracking tools (such as Google Analytics) to collect non-personal data about website traffic, user interactions, and performance. These cookies help us improve our services and understand how visitors use our website.

You can adjust your browser settings to disable cookies if you prefer. However, this may affect your experience on our website.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., suppliers, industry partners). We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting personal data.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

๐Ÿ“ž Telephone: 07791 807 298
๐Ÿ“ง Email: Adam@kcainstallations.co.uk
๐Ÿ“ Address: 5 Oldfield Terrace, Stannington, Sheffield, South Yorkshire, S6 6EB